CorridorAccess allows you to lodge your Corridor Access Request (CAR) for all non-excavation activities in the Road Corridor. This includes Retrospective CARs, Events, Provisional and any other activities that require a CAR application to be submitted to the relevant Road authority. CorridorAccess may work in conjunction with your One Call provider to give a total service for those working in and around the road corridor.
Anyone wanting to close any part of a road, including the footpath and berm, for a non-excavation (non-digging) or Excavation purpose should first lodge an application to gain the relevant approvals from the relevant Road authority. Some users include Event Organisers, Landscapers, Builders, Contractors, Farmers, Home Owners, and Cable and Pipe Location companies.
Inquiries can be lodged online any time at www.corridoraccess.us or by calling +1 203 248 2215 during business hours. Upon completion of your inquiry lodgement you will receive a Confirmation Sheet advice from CorridorAccess which provides details of any Road Authority who is signed up for this service that is impacted by your proposal. The Confirmation sheet enables you to ensure the recorded site is correct. The Road Authority will then send you documents and information required to be completed by the applicant prior to CAR approval.
Road access is vital for our everyday lives, poorly managed or unapproved road closures can cause widespread disruption and in some cases isolate entire communities from essential basic services. There is also the risk of personal injury and incurring significant financial penalties for closing a road without permission.
Whilst it is free to use the CorridorAccess service to request a CAR, some Road Authorities may charge for the CAR. Please check with the relevant Road Authority listed on your confirmation sheet if you require more information on these possible charges.
Yes, setting defaults for your ticket will speed up your ticket process. Click the “Settings” button after logging into CorridorAccess. You can then select the different settings that you would like to set as your defaults, click the "Submit" button once you have made your changes.
What if I cannot find the location I am looking for?
Have you tried the other search options available at “Search Type”? You can try searching towns/suburbs/postcodes by themselves with the Street option, or a nearby Intersection or XY co-ordinates, and then use the navigation tools to position the map precisely on the location you require.
When you perform a search the map will be automatically positioned with a cursor at the centre of your map. You will then need to use drawing tools to designate your site on the map. There are three drawing tools available:
Line - The Line tool allows you to draw a line to represent your activity.
Area(Polygon) - This tool is used to draw the outline of an area.
Circle – At the centre of your site click and drag outwards, this will result in a circle being drawn to cover your site.
Important: when using the Line and Polygon tools, right click once each time you need to create a corner/change direction; when you’ve finished the drawing, double click to complete it.
I have submitted an application, what should I do now?
Details of your application and your contact information will be passed onto all Road Authorities who are signed up to the CorridorAccess service. You will be advised via email and the CorridorAccess site when your request has been received by the Road Authority. You will then receive pre-requisite documents for your review and response.
Important: you must not close any part of the road until you have had your CorridorAccess Request approved.
Once you submit your ticket the information is automatically processed and passed onto our Road authority Members. If you wish to cancel or amend your inquiry you need to call +1 203 248 2215 and request the desired action.
The Ticket Confirmation is your record of the Road Authorities who have had their Zones of Interest searched against your application details. A Request has been sent to each Road Authority with your contact details. When you receive correspondence back from the Road Authority you should tick them off the list.
It is very important that you make sure you receive information from all Road Authorities on the list provided before commencing any works.
A Road Controlling Authority has not responded, what can I do?
You should contact any Road Controlling Authority listed on your Caller Confirmation advice who have failed to respond to your application within two clear business working days of lodging your enquiry. Use the contact phone number provided against each asset owner and quote the relevant job number.
In most cases Road Controlling Authorities will use their best endeavours to contact you as quickly as possible. Under no circumstances should you commence a road closure until you have written permission from the Road Controlling Authority/ies listed on your Caller Confirmation advice.
Once you have registered you will automatically be sent an email from the service with instructions on how to validate your email address, the email contains a link that will confirm to the service that you have received the email. Once you validate your email address you can access the service immediately.
Can I use the service if I do not validate my email address?
You cannot use the service if you do not validate your email address. CorridorAccess needs to confirm that you have a valid email address so we may send you your Ticket Confirmations via email. Asset Owners are provided with your email address so they can respond to your ticket directly.
I have forgotten my password, how can I retrieve it?
Passwords can be reset using the Forgotten Password link at the Non-Excavation page. Simply type in your Username and Email address then click on “Send”. Your password will be reset and the details will be emailed to you.
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